Erika Pelaez

Erika Pelaez has experience supporting operations, business development, client relations, and administrative coordination across international markets including the United States, Australia, the Middle East, and the Philippines. She has developed expertise in executive support, outreach coordination, reporting, scheduling, and workflow management within fast-paced and client-facing environments.

Previously, Erika worked in leadership, quality assurance, sales, and lead generation roles where she managed team operations, client communications, performance reporting, and outreach initiatives. She also supported large-scale B2B conferences and corporate events through delegate sales, account management, recruitment support, and operational coordination.

She is highly organized, proactive, and committed to improving operational efficiency while maintaining strong communication and attention to detail.

Expertise:

Executive assistance, operations support, outreach coordination, calendar and email management, reporting and workflow organization, client communication, administrative coordination

Sectors:

Professional services, B2B events, customer support, outsourcing, business operations

Roles:

Executive Assistant, Operations Supervisor, Sales Executive, Quality Assurance Specialist, Lead Generation Specialist, Client Outreach Coordinator

Location:

Philippines